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Nanoservices at BBC

The BBC has a wide range of websites and apps, ranging from the huge, global BBC News to the specialist, such as Bitesize. Creating this broad variety of experiences, in an affordable and reliable way, is a big technical challenge. To achieve this, one approach we’ve taken is nanoservices: hundreds of small…

IntermediateMicroservices

By BBC engineers · BBC · Added 2026-10-12

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What you are about to study

BBC explains a real system. You should know the basics: caching, queues and replication.

Ideas you will meet

Microservices
Decompose systems into independently deployable services.

What we already know about this

Our own lessons on these ideas. Read them here before you start, so it makes sense.

  • Real-World Systems · 11 minHow microservices work togetherSynchronous calls, events, sagas and discovery: how separate services cooperate without becoming one tangled system.Read here

    What a microservice architecture is

    Instead of one large application, the system is split into small services, each responsible for one business capability (orders, payments, inventory, users). Services are deployed and scaled independently, often by different teams, and talk over the network.

    The benefits are independent deployment, team autonomy and targeted scaling. The cost is that everything that used to be a function call is now a network call that can be slow or fail, and data is spread across services.

    Ways services talk

    StyleHowGood forCost
    Synchronous request and response (REST, gRPC)Caller waits for the answerQueries and steps the user waits forCoupling in time; failures propagate
    Asynchronous messages and events (queues, streams)Caller publishes and moves onReactions, workflows, decouplingEventual consistency; harder to trace

    Figure SDA-RWS-13-1 · Services: sync calls, events and owned data · © forcsguy.com

    Figure SDA-RWS-13-2 · Two ways to run a multi-step process · © forcsguy.com

    Before: a chain of synchronous calls

    After: events between services

    What changed

    • A slow service no longer blocks the order
    • New services can listen without changing the sender
    • The result is eventually consistent, so design for that

    Data ownership

    Each service owns its own data and exposes it only through its API or events. No other service reads its tables. This keeps boundaries real, but it means you cannot join across services in SQL: you call APIs or keep read models built from events.

    Keeping things consistent: sagas

    A business action often spans services (take payment, reserve stock, create shipment). A single database transaction cannot cover them. A saga is a sequence of local transactions, each with a compensating action:

    1. Create the order (pending).
    2. Reserve stock. Compensation: release stock.
    3. Charge the payment. Compensation: refund.
    4. Confirm the order. If any step fails, run the compensations for earlier steps in reverse.

    Two ways to run a saga:

    • Choreography: services react to each other's events. Simple and decoupled, but the overall flow is spread out and hard to see.
    • Orchestration: a coordinator (an orchestrator service or workflow engine) tells each service what to do next and handles failures. The flow is explicit and easier to reason about.

    The outbox pattern

    A service must update its database and publish an event, and one may succeed without the other. Write the event to an outbox table in the same transaction, and let a separate process publish it. Consumers must be idempotent, because delivery is at least once.

    Finding and reaching services

    • Service discovery (via the platform, DNS or a registry) tells callers where healthy instances are, since addresses change constantly.
    • An API gateway is the front door for external clients: routing, authentication, rate limiting. A backend for frontend shapes responses for a specific client.
    • A service mesh adds a sidecar proxy next to each service to provide mutual TLS, retries, timeouts and metrics without changing application code.

    Resilience between services

    Reuse the reliability tools: timeouts, retries with backoff and jitter, circuit breakers and bulkheads. Prefer asynchronous communication where a user does not need an immediate answer.

    Operating many services

    • Distributed tracing with a correlation id shows a request's path across services.
    • Contract testing and careful API versioning let teams change without breaking each other.
    • Beware the distributed monolith: services so entangled they must be deployed together, which gives you all the costs and none of the benefits. Split along business boundaries, not technical layers.
    • Start with a well-structured monolith if the team is small. Split when a real need appears.

    More on this site

    Open this lesson with its quiz and exercise

  • Messaging and Microservice Patterns · 13 minOperating microservices: config, secrets, feature flags, tracing and loggingThe operational toolkit around a service: configuration and secrets done safely, feature flags for controlled releases, and traces and logs that follow a request across services.Read here

    Configuration

    Separate configuration from code. Anything that changes between environments (database address, feature limits, endpoints) should come from environment variables, config files or a config service, not be baked into the build ("build once, run anywhere").

    • Keep defaults in code and overrides in the environment.
    • Validate configuration at start-up and fail fast with a clear message.
    • For values that must change at runtime, use a config service or watch a mounted file, and treat changes like deployments (versioned, reviewed, auditable).
    • Keep config in version control (as code or templates) so changes are reviewed and reversible.

    Secrets

    Secrets (passwords, API keys, private keys, tokens) need stricter handling.

    • Never commit them, put them in images, or print them in logs.
    • Store them in a secrets manager (a cloud service, HashiCorp Vault, or an encrypted platform secret store) with access control, audit logs and encryption at rest.
    • Inject at runtime (environment, mounted file or an agent), and use short-lived credentials where possible (cloud roles, dynamic database credentials).
    • Rotate regularly and after any suspected leak; design services to reload secrets without downtime.
    • Least privilege: each service gets only its own secrets.

    Feature flags

    A feature flag is a runtime switch controlling whether code runs, separate from deployment.

    Figure SDA-MSV-05-1 · Deploy is not release · © forcsguy.com

    Uses: gradual rollout, kill switches for risky features, A/B tests, per-customer entitlements, and decoupling release from deploy (see the deployment strategies lesson). Cautions: flags multiply test combinations, can be left in place forever, and a flag service outage must fail to a safe default.

    Distributed tracing

    A request through a microservice system touches many services. A trace records the whole journey as a tree of spans (one per operation), joined by a trace id passed in request headers.

    Figure SDA-MSV-05-2 · One request traced across services · © forcsguy.com

    • OpenTelemetry is the vendor-neutral standard for instrumentation (traces, metrics, logs) and the W3C Trace Context header standardises propagation.
    • Propagate the id through every hop, including message queues (put it in message headers).
    • Add useful attributes (user type, order size) but never secrets or personal data.
    • Sampling: keep all errors and slow traces, a small share of the rest.

    Centralised logging

    Logs written on many short-lived instances are useless unless shipped to one searchable place.

    • Write structured logs (JSON with fields: time, level, service, trace id, message, key attributes) to standard output; let the platform collect them.
    • Ship to a central system (the ELK/OpenSearch stack, Loki, Splunk, cloud logging).
    • Always include the trace id so logs and traces connect.
    • Set levels sensibly; avoid logging personal data and secrets; set retention by value and legal need.
    • Alert on log-derived signals sparingly; prefer metrics for alerting.

    Health checks

    Expose liveness (the process is alive; restart if not), readiness (ready to take traffic; remove from rotation if not) and optionally startup endpoints. Readiness should check what the service truly needs without cascading (a failing optional dependency should degrade, not mark the service unready for everyone).

    A minimum for every service

    A health endpoint, structured logs with trace ids, the standard metrics (request rate, errors, latency, saturation), propagated trace headers, config and secrets from the environment, and a runbook. The next lesson turns these signals into targets and alerts.

    Real-world reading

    Open this lesson with its quiz and exercise

  • Messaging and Microservice Patterns · 12 minService discovery, service mesh and sidecarsHow services find each other as instances come and go, and how sidecar proxies and a mesh move retries, security and telemetry out of application code.Read here

    The problem: moving targets

    In a microservice system, instances are created and destroyed constantly by autoscaling, deployments and failures. A caller cannot rely on a fixed address. It needs an answer to "where are the healthy instances of the orders service right now?"

    Service discovery

    Instances register themselves (or are registered by the platform) in a registry; callers look up the current list.

    Figure SDA-MSV-04-1 · Service registry and lookup · © forcsguy.com

    • Client-side discovery: the caller queries the registry and balances itself (smart client library).
    • Server-side discovery: the caller talks to a load balancer or the platform's service address, which knows the instances (Kubernetes Services and cluster DNS work this way; see the Kubernetes lesson).
    • DNS-based discovery is simple but constrained by caching.
    • Registries must be highly available (often built on consensus; see the consensus lesson), and the system should keep working with the last known list if the registry is briefly unreachable.

    Sidecars

    A sidecar is a helper process or container deployed alongside each service instance (in Kubernetes, in the same pod). All the service's network traffic goes through it. It can take over cross-cutting jobs so application code does not have to implement them in every language:

    • retries, timeouts and circuit breaking (see the resilience lesson),
    • mutual TLS (encrypting and authenticating service-to-service traffic),
    • load balancing and service discovery,
    • metrics, logs and tracing headers,
    • access policy.

    Other sidecar uses: log shippers, config reloaders, secret agents.

    Service mesh

    A service mesh is a dedicated infrastructure layer made of two parts:

    • Data plane: the fleet of sidecar proxies (often Envoy) that carry the traffic.
    • Control plane: configures and secures the proxies, distributes certificates and policy (for example Istio, Linkerd, Consul).

    Figure SDA-MSV-04-2 · Control plane and data plane · © forcsguy.com

    What a mesh enables:

    • Traffic management: weighted routing for canary releases, mirroring, fault injection, timeouts and retries by route.
    • Security: automatic mutual TLS and service-level authorisation, giving each service a cryptographic identity.
    • Observability: uniform metrics, traces and access logs for every call, without code changes.

    Costs and alternatives

    • Resources and latency: a proxy per instance adds CPU, memory and a small latency per hop.
    • Operational complexity: another system to upgrade and debug; misconfiguration can break everything.
    • Learning curve and sometimes opaque behaviour.
    • Newer designs reduce per-pod cost (node-level or "ambient" proxies).

    Alternatives: a shared library for resilience and telemetry (language-bound, needs upgrades everywhere), a managed platform's built-in features, or an API gateway for north-south traffic only (see the load balancing lesson).

    When a mesh makes sense

    Many services, several languages, strong needs for mutual TLS or consistent policy, and a platform team able to run it. For a handful of services, platform defaults and a good library are usually enough. As ever, adopt the pattern for a problem you have.

    Real-world reading

    Open this lesson with its quiz and exercise

Go deeper on this

A path through videos, articles, other case studies and code on the same ideas as Nanoservices at BBC.

  1. Warm upGet the vocabulary first.

  2. WatchHow others solve the same problem, on video.

    Videos belong to their creators and play from YouTube. More on YouTube (opens in a new tab)

  3. ReadEngineers explain it in their own words.

  4. See it in another companyThe same ideas, a different system.

  5. Read the codeSee how it looks when it is real.

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