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By AWS architects · Amazon Web Services · Added 2026-10-12
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What you are about to study
Amazon Web Services wrote this to explain how they thought about a problem. You should know the basics: caching, queues and replication.
Ideas you will meet
- Distributed Systems
- Consensus, time, failure and the fundamentals of scale-out.
- Resilience
- Timeouts, retries, circuit breakers, bulkheads and load shedding.
What we already know about this
Our own lessons on these ideas. Read them here before you start, so it makes sense.
Advanced Distributed Systems · 13 minResilience: timeouts, retries, bulkheads, backpressure and circuit breakersHow to stop one slow or failing dependency from taking everything down: the patterns, how they fit together and where each one goes wrong.Read here
The core problem
In a system of many services, slowness is more dangerous than failure. A dependency that fails fast is easy to handle. One that responds in 30 seconds makes callers hold threads, connections and memory until they too stop responding: a cascading failure. Resilience patterns limit how far a problem can spread.
The toolbox
100%Figure SDA-ADS-06-1 · Resilience layers around a call · © forcsguy.com
Timeouts
Every network call needs a timeout, including connect, read and overall. Pick from measured latency (for example slightly above the 99th percentile), not a guess, and make the caller's budget smaller than its own caller's so work is abandoned in an orderly way. Propagate deadlines across calls.
Retries
Retry only transient failures and only idempotent operations (or use idempotency keys). Use exponential backoff with jitter (random spread) so clients do not retry in lockstep, cap the attempts, and apply a retry budget (for example no more than 10 percent extra traffic). Retry at one layer, not at every layer, or attempts multiply.
Circuit breaker
A breaker watches failures or slow calls. Closed: normal. After too many failures it opens: calls fail immediately (or use the fallback) so the dependency can recover and callers stop wasting resources. After a cool-down it goes half-open: a few trial calls decide whether to close again.
100%Figure SDA-ADS-06-2 · Circuit breaker states · © forcsguy.com
Bulkheads
Partition resources so one dependency cannot consume them all: separate thread pools or connection pools per dependency, separate queues per tenant or per priority, or separate instances for critical paths. A slow recommendation service then cannot starve checkout.
Backpressure and load shedding
If producers outpace consumers, work piles up. Without limits the buffer grows until memory is exhausted or latency becomes huge. Options:
- Bounded queues that reject or block when full.
- Signalling upstream to slow down (credit-based flow in streaming systems, TCP windows, reactive streams).
- Load shedding: deliberately drop low-priority work early (return 429 or 503 quickly) to protect the rest.
- Rate limiting at the edge (see the rate-limiter lesson).
Failing fast and visibly under overload is better than accepting everything and failing slowly.
Fallbacks and graceful degradation
Return something useful when a dependency fails: cached data, a default, a simpler algorithm, or hide a non-essential section. Decide which features are essential before an incident, and test the degraded mode.
How they interact
- A timeout is the minimum; without it nothing else works.
- Retries inside a breaker inside a bulkhead is the usual nesting.
- Everything needs metrics: breaker state, rejected calls, queue depth, timeout counts. Alert on them.
- Test it: inject latency and failures (chaos experiments) to confirm the patterns work before production does it for you.
Common mistakes
Retries with no backoff; timeouts longer than the caller's; unbounded queues; a shared thread pool for everything; breakers that never close; fallbacks that call the same failing service; and testing only the happy path.
Real-world reading
Related reading
- Timeouts, retries, and backoff with jitterAmazon Builders' Library · Amazon Web ServicesBlogs
- Using load shedding to avoid overloadAmazon Builders' Library · Amazon Web ServicesBlogs
- Circuit BreakerMartin FowlerBlogs
- Circuit Breaker patternMicrosoft · Microsoft AzureDocumentation
Show 6 moreShow fewer
- Google SRE Book: Addressing Cascading FailuresGoogle SRE team · GoogleBlogs
- Chaos Monkey (source)Netflix · GitHubGitHub
- Bulkheads: Partition and Tolerate Failure in One PartSkife engineers · SkifeCase Studies
- Protector: Circuit Breaker for Time Series Databases at TrivagoTrivago engineers · TrivagoCase Studies
- Autoscaling Jenkins at TrivagoTrivago engineers · TrivagoCase Studies
- Troubleshooting a Connection Timeout Issue with tcp_tw_recycle Enabled at eBayeBay engineers · eBayCase Studies
Low-Level Design Practice · 11 minFood deliveryRestaurants, menus, orders and couriers: an order lifecycle with three parties, and how to keep their views consistent.Read here
The problem
Customers browse restaurants, build an order from a menu, pay and track delivery. Restaurants accept and prepare orders. Couriers pick up and deliver them.
Entities
100%Figure SDA-LLD-09-1 · Food delivery classes · © forcsguy.com
OrderItemcopies the name and price at purchase time. Later menu edits must not change old orders.The order lifecycle
100%Figure SDA-LLD-09-2 · Order status · © forcsguy.com
Each party may trigger only some transitions: the restaurant accepts and marks ready, the courier marks picked up and delivered, the customer may cancel early. Keep the allowed-transition table in one place.
const next: Record<string, Record<string, string>> = { PLACED: { restaurantAccepts: "ACCEPTED", restaurantRejects: "CANCELLED", customerCancels: "CANCELLED" }, ACCEPTED: { startPreparing: "PREPARING" }, PREPARING: { courierPicksUp: "PICKED_UP" }, PICKED_UP: { courierDelivers: "DELIVERED" }, }; function apply(order: Order, event: string) { const to = next[order.status]?.[event]; if (!to) throw new Error(`${event} not allowed in ${order.status}`); order.status = to; order.notifyAll(); // observers: customer, restaurant, courier apps }Assigning a courier
100%Figure SDA-LLD-09-3 · Courier assignment · © forcsguy.com
Matching (nearest, fastest, fairest) is a strategy, as in the cab-booking lesson. Batching two orders for one courier is an extension with its own route check.
Design notes
- Price calculation (items, taxes, fees, discount) lives in one service used by cart, checkout and invoice.
- Menu availability: items can sell out; check at add-to-cart and again at placement.
- Idempotent placement: a double tap must not create two orders; use a client-generated order key.
- Notifications use the Observer pattern on status changes.
- Failures: payment fails (do not place), restaurant unresponsive (timeout and refund), courier cancels (reassign).
Real-world reading
Related reading
- Marc Brooker's BlogMarc Brooker · brooker.co.zaBlogs
- PagerDuty BlogPagerDuty engineers · PagerDutyBlogs
- Chaos Monkey (source)Netflix · GitHubGitHub
- AWS Architecture BlogAWS architects · Amazon Web ServicesBlogs
Show 6 moreShow fewer
- Workload isolation using shuffle shardingAmazon Builders' Library · Amazon Web ServicesBlogs
- Scaling Live Videos to a Billion Users at Facebook - Sachin Kulkarni, Director of Engineering at FacebookFacebookYouTube
- Delivery Hero BlogDelivery Hero engineers · Delivery HeroBlogs
- Neural Architecture Search (NAS) for Prohibited Item Detection at MercariMercari engineers · MercariCase Studies
- Kotlin Engineering BlogKotlin engineers · KotlinBlogs
- Groww BlogGroww engineers · GrowwBlogs
Go deeper on this
A path through videos, articles, other case studies and code on the same ideas as AWS Architecture Blog.
Warm upGet the vocabulary first.
Documentation
Cloud Design Patterns
A catalogue of design patterns for cloud systems with guidance on when to use each.
Microsoft AzureIntermediate
Books · Free from the author
Concurrent and Distributed Systems (Cambridge lecture notes)
Eight lectures on time, broadcast, replication, consensus and transactions, with notes, slides and video. Free from the author under CC BY-SA.
University of CambridgeIntermediate
WatchHow others solve the same problem, on video.
Videos belong to their creators and play from YouTube. More on YouTube (opens in a new tab)
ReadEngineers explain it in their own words.
Blogs
Challenges with distributed systems
A tour of why distributed systems are hard: partial failure, unreliable networks, queues and retries.
Amazon Web ServicesIntermediate
Blogs
The Network is Reliable
A collection of real network-partition incidents showing why systems must plan for them.
aphyr.comIntermediate
See it in another companyThe same ideas, a different system.
Case Studies
Circuit Breaking in Distributed Systems
Matt Heath discusses how circuit breakers and other similar patterns can be used to increase reliability in distributed systems such as Go-based microservice platforms.
InfoQIntermediate
Case Studies · Read here
10 Tips for Building Resilient Payment Systems
Practical rules from Shopify's payments team: idempotency, retries, reconciliation and more.
ShopifyIntermediate
Read the codeSee how it looks when it is real.
GitHub
Engineering Blogs
A huge directory of company engineering blogs to learn from real production systems.
kilimchoiIntermediate
GitHub
Awesome Scalability
Curated reading list of articles on the architecture of scalable, reliable systems.
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