Library / Blogs

Grab Engineering

Super-app scale: ride matching, payments and platform engineering in Southeast Asia.

By Grab engineers · Grab · Added 2026-10-12

Open original source

All content belongs to Grab engineers / Grab. We only link to it and give credit. Report a problem

Learn this article

About 37 min left. Your work is saved as you go.

What you are about to study

Grab wrote this to explain how they thought about a problem. You should know the basics: caching, queues and replication.

Ideas you will meet

Microservices
Decompose systems into independently deployable services.
Geospatial
Geohash, quadtree, H3 and location search.

What we already know about this

Our own lessons on these ideas. Read them here before you start, so it makes sense.

  • Real-World Systems · 11 minHow microservices work togetherSynchronous calls, events, sagas and discovery: how separate services cooperate without becoming one tangled system.Read here

    What a microservice architecture is

    Instead of one large application, the system is split into small services, each responsible for one business capability (orders, payments, inventory, users). Services are deployed and scaled independently, often by different teams, and talk over the network.

    The benefits are independent deployment, team autonomy and targeted scaling. The cost is that everything that used to be a function call is now a network call that can be slow or fail, and data is spread across services.

    Ways services talk

    StyleHowGood forCost
    Synchronous request and response (REST, gRPC)Caller waits for the answerQueries and steps the user waits forCoupling in time; failures propagate
    Asynchronous messages and events (queues, streams)Caller publishes and moves onReactions, workflows, decouplingEventual consistency; harder to trace

    Figure SDA-RWS-13-1 · Services: sync calls, events and owned data · © forcsguy.com

    Figure SDA-RWS-13-2 · Two ways to run a multi-step process · © forcsguy.com

    Before: a chain of synchronous calls

    After: events between services

    What changed

    • A slow service no longer blocks the order
    • New services can listen without changing the sender
    • The result is eventually consistent, so design for that

    Data ownership

    Each service owns its own data and exposes it only through its API or events. No other service reads its tables. This keeps boundaries real, but it means you cannot join across services in SQL: you call APIs or keep read models built from events.

    Keeping things consistent: sagas

    A business action often spans services (take payment, reserve stock, create shipment). A single database transaction cannot cover them. A saga is a sequence of local transactions, each with a compensating action:

    1. Create the order (pending).
    2. Reserve stock. Compensation: release stock.
    3. Charge the payment. Compensation: refund.
    4. Confirm the order. If any step fails, run the compensations for earlier steps in reverse.

    Two ways to run a saga:

    • Choreography: services react to each other's events. Simple and decoupled, but the overall flow is spread out and hard to see.
    • Orchestration: a coordinator (an orchestrator service or workflow engine) tells each service what to do next and handles failures. The flow is explicit and easier to reason about.

    The outbox pattern

    A service must update its database and publish an event, and one may succeed without the other. Write the event to an outbox table in the same transaction, and let a separate process publish it. Consumers must be idempotent, because delivery is at least once.

    Finding and reaching services

    • Service discovery (via the platform, DNS or a registry) tells callers where healthy instances are, since addresses change constantly.
    • An API gateway is the front door for external clients: routing, authentication, rate limiting. A backend for frontend shapes responses for a specific client.
    • A service mesh adds a sidecar proxy next to each service to provide mutual TLS, retries, timeouts and metrics without changing application code.

    Resilience between services

    Reuse the reliability tools: timeouts, retries with backoff and jitter, circuit breakers and bulkheads. Prefer asynchronous communication where a user does not need an immediate answer.

    Operating many services

    • Distributed tracing with a correlation id shows a request's path across services.
    • Contract testing and careful API versioning let teams change without breaking each other.
    • Beware the distributed monolith: services so entangled they must be deployed together, which gives you all the costs and none of the benefits. Split along business boundaries, not technical layers.
    • Start with a well-structured monolith if the team is small. Split when a real need appears.

    More on this site

    Open this lesson with its quiz and exercise

  • Messaging and Microservice Patterns · 13 minOperating microservices: config, secrets, feature flags, tracing and loggingThe operational toolkit around a service: configuration and secrets done safely, feature flags for controlled releases, and traces and logs that follow a request across services.Read here

    Configuration

    Separate configuration from code. Anything that changes between environments (database address, feature limits, endpoints) should come from environment variables, config files or a config service, not be baked into the build ("build once, run anywhere").

    • Keep defaults in code and overrides in the environment.
    • Validate configuration at start-up and fail fast with a clear message.
    • For values that must change at runtime, use a config service or watch a mounted file, and treat changes like deployments (versioned, reviewed, auditable).
    • Keep config in version control (as code or templates) so changes are reviewed and reversible.

    Secrets

    Secrets (passwords, API keys, private keys, tokens) need stricter handling.

    • Never commit them, put them in images, or print them in logs.
    • Store them in a secrets manager (a cloud service, HashiCorp Vault, or an encrypted platform secret store) with access control, audit logs and encryption at rest.
    • Inject at runtime (environment, mounted file or an agent), and use short-lived credentials where possible (cloud roles, dynamic database credentials).
    • Rotate regularly and after any suspected leak; design services to reload secrets without downtime.
    • Least privilege: each service gets only its own secrets.

    Feature flags

    A feature flag is a runtime switch controlling whether code runs, separate from deployment.

    Figure SDA-MSV-05-1 · Deploy is not release · © forcsguy.com

    Uses: gradual rollout, kill switches for risky features, A/B tests, per-customer entitlements, and decoupling release from deploy (see the deployment strategies lesson). Cautions: flags multiply test combinations, can be left in place forever, and a flag service outage must fail to a safe default.

    Distributed tracing

    A request through a microservice system touches many services. A trace records the whole journey as a tree of spans (one per operation), joined by a trace id passed in request headers.

    Figure SDA-MSV-05-2 · One request traced across services · © forcsguy.com

    • OpenTelemetry is the vendor-neutral standard for instrumentation (traces, metrics, logs) and the W3C Trace Context header standardises propagation.
    • Propagate the id through every hop, including message queues (put it in message headers).
    • Add useful attributes (user type, order size) but never secrets or personal data.
    • Sampling: keep all errors and slow traces, a small share of the rest.

    Centralised logging

    Logs written on many short-lived instances are useless unless shipped to one searchable place.

    • Write structured logs (JSON with fields: time, level, service, trace id, message, key attributes) to standard output; let the platform collect them.
    • Ship to a central system (the ELK/OpenSearch stack, Loki, Splunk, cloud logging).
    • Always include the trace id so logs and traces connect.
    • Set levels sensibly; avoid logging personal data and secrets; set retention by value and legal need.
    • Alert on log-derived signals sparingly; prefer metrics for alerting.

    Health checks

    Expose liveness (the process is alive; restart if not), readiness (ready to take traffic; remove from rotation if not) and optionally startup endpoints. Readiness should check what the service truly needs without cascading (a failing optional dependency should degrade, not mark the service unready for everyone).

    A minimum for every service

    A health endpoint, structured logs with trace ids, the standard metrics (request rate, errors, latency, saturation), propagated trace headers, config and secrets from the environment, and a runbook. The next lesson turns these signals into targets and alerts.

    Real-world reading

    Open this lesson with its quiz and exercise

  • Real-World Systems · 10 minDesign a nearby-places service (Yelp)Find restaurants within a few kilometres: geohashes, quadtrees and how to query a map efficiently.Read here

    The problem

    Given a location and a radius, return nearby businesses, ranked and filtered (cuisine, open now, rating). It is read-heavy: millions of searches a day but few changes to the places themselves.

    Estimates: 200 million places at around 1 KB each is about 200 GB, which fits in memory across a few machines. Search traffic might be tens of thousands of queries per second at peak.

    Why not a simple range query

    WHERE lat BETWEEN a AND b AND lon BETWEEN c AND d works in a toy system, but an index serves one dimension well: it returns all rows in the latitude band (a strip around the world), then must filter by longitude. We need an index that understands two dimensions together.

    Idea 1: geohash

    A geohash converts a location into a short string by repeatedly halving the map: each extra character narrows the cell.

    • Locations in the same cell share a prefix, so a string-prefix index can find them.
    • A longer hash means a smaller cell (about 150 m on a side at 7 characters, roughly).
    • Border problem: nearby points can fall in neighbouring cells with different prefixes, so query the cell and its 8 neighbours, then filter by exact distance.

    Figure SDA-RWS-04-1 · Nearby search with geohash cells · © forcsguy.com

    Figure SDA-RWS-04-2 · Longer codes mean smaller cells · © forcsguy.com

    Idea 2: quadtree

    A quadtree is a tree where each node is a square region. If a region holds more than N places (say 100), it splits into four child squares, repeatedly. Leaves hold the places.

    • Dense areas (city centres) become deep and fine; sparse areas stay coarse.
    • To search, find the leaf containing the user, then widen to neighbouring leaves until you have enough places.
    • Built in memory, it is fast. Rebuild it periodically (for example nightly) or update incrementally as places change.

    Production systems often use S2 or H3: hierarchical cell systems on a sphere with good neighbour handling.

    Figure SDA-RWS-04-3 · Building a quadtree: split only where it is crowded · © forcsguy.com

    Architecture

    Figure SDA-RWS-04-4 · Nearby places architecture · © forcsguy.com

    • The search service looks up candidate place ids by cell, fetches details from a cache or database, filters, ranks and returns a page.
    • Writes (a business is added or moves) are rare. They go to the places database; an index builder refreshes the geo index, and it is fine if that is a few minutes behind.

    Rolling out a quadtree service

    A quadtree lives in each server's memory and is built at start-up. With hundreds of millions of places that can take minutes, during which the server cannot answer. Restarting every server at once would take the whole fleet down. Deploy to a small slice at a time so the rest keeps serving, and only move on when the slice is healthy.

    Scale

    • The index is small enough to replicate on every search node, which scales reads simply.
    • If it grew past one machine, shard by region (cell prefix), taking care with queries that cross shard borders.
    • Cache results for popular areas; most users search the same few hotspots.
    • Filters such as "open now" or cuisine can be applied after the geo lookup, or stored as extra index fields.

    Ranking and details

    Distance is only one signal. Combine rating, popularity, relevance to the query, and personalisation. Keep ranking in a separate step so you can improve it without touching the index.

    Real-world reading

    Open this lesson with its quiz and exercise

Go deeper on this

A path through videos, articles, other case studies and code on the same ideas as Grab Engineering.

  1. Warm upGet the vocabulary first.

  2. WatchHow others solve the same problem, on video.

    Videos belong to their creators and play from YouTube. More on YouTube (opens in a new tab)

  3. ReadEngineers explain it in their own words.

  4. See it in another companyThe same ideas, a different system.

  5. Read the codeSee how it looks when it is real.

Keep learning

Loading community…