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Tech Stack at Shopify

9 minute read Before 2015, we had an Operations and Performance team. Around this time, we decided to create the Production Engineering department and merge the teams. The department is responsible for building and maintaining common infrastructure that allows the rest of product development teams to run their…

IntermediateMicroservices

By Shopify engineers · Shopify · Added 2026-10-12

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About 37 min left. Your work is saved as you go.

What you are about to study

Shopify explains a real system. You should know the basics: caching, queues and replication.

Ideas you will meet

Microservices
Decompose systems into independently deployable services.

What we already know about this

Our own lessons on these ideas. Read them here before you start, so it makes sense.

  • Real-World Systems · 11 minHow microservices work togetherSynchronous calls, events, sagas and discovery: how separate services cooperate without becoming one tangled system.Read here

    What a microservice architecture is

    Instead of one large application, the system is split into small services, each responsible for one business capability (orders, payments, inventory, users). Services are deployed and scaled independently, often by different teams, and talk over the network.

    The benefits are independent deployment, team autonomy and targeted scaling. The cost is that everything that used to be a function call is now a network call that can be slow or fail, and data is spread across services.

    Ways services talk

    StyleHowGood forCost
    Synchronous request and response (REST, gRPC)Caller waits for the answerQueries and steps the user waits forCoupling in time; failures propagate
    Asynchronous messages and events (queues, streams)Caller publishes and moves onReactions, workflows, decouplingEventual consistency; harder to trace

    Figure SDA-RWS-13-1 · Services: sync calls, events and owned data · © forcsguy.com

    Figure SDA-RWS-13-2 · Two ways to run a multi-step process · © forcsguy.com

    Before: a chain of synchronous calls

    After: events between services

    What changed

    • A slow service no longer blocks the order
    • New services can listen without changing the sender
    • The result is eventually consistent, so design for that

    Data ownership

    Each service owns its own data and exposes it only through its API or events. No other service reads its tables. This keeps boundaries real, but it means you cannot join across services in SQL: you call APIs or keep read models built from events.

    Keeping things consistent: sagas

    A business action often spans services (take payment, reserve stock, create shipment). A single database transaction cannot cover them. A saga is a sequence of local transactions, each with a compensating action:

    1. Create the order (pending).
    2. Reserve stock. Compensation: release stock.
    3. Charge the payment. Compensation: refund.
    4. Confirm the order. If any step fails, run the compensations for earlier steps in reverse.

    Two ways to run a saga:

    • Choreography: services react to each other's events. Simple and decoupled, but the overall flow is spread out and hard to see.
    • Orchestration: a coordinator (an orchestrator service or workflow engine) tells each service what to do next and handles failures. The flow is explicit and easier to reason about.

    The outbox pattern

    A service must update its database and publish an event, and one may succeed without the other. Write the event to an outbox table in the same transaction, and let a separate process publish it. Consumers must be idempotent, because delivery is at least once.

    Finding and reaching services

    • Service discovery (via the platform, DNS or a registry) tells callers where healthy instances are, since addresses change constantly.
    • An API gateway is the front door for external clients: routing, authentication, rate limiting. A backend for frontend shapes responses for a specific client.
    • A service mesh adds a sidecar proxy next to each service to provide mutual TLS, retries, timeouts and metrics without changing application code.

    Resilience between services

    Reuse the reliability tools: timeouts, retries with backoff and jitter, circuit breakers and bulkheads. Prefer asynchronous communication where a user does not need an immediate answer.

    Operating many services

    • Distributed tracing with a correlation id shows a request's path across services.
    • Contract testing and careful API versioning let teams change without breaking each other.
    • Beware the distributed monolith: services so entangled they must be deployed together, which gives you all the costs and none of the benefits. Split along business boundaries, not technical layers.
    • Start with a well-structured monolith if the team is small. Split when a real need appears.

    More on this site

    Open this lesson with its quiz and exercise

  • Messaging and Microservice Patterns · 13 minOperating microservices: config, secrets, feature flags, tracing and loggingThe operational toolkit around a service: configuration and secrets done safely, feature flags for controlled releases, and traces and logs that follow a request across services.Read here

    Configuration

    Separate configuration from code. Anything that changes between environments (database address, feature limits, endpoints) should come from environment variables, config files or a config service, not be baked into the build ("build once, run anywhere").

    • Keep defaults in code and overrides in the environment.
    • Validate configuration at start-up and fail fast with a clear message.
    • For values that must change at runtime, use a config service or watch a mounted file, and treat changes like deployments (versioned, reviewed, auditable).
    • Keep config in version control (as code or templates) so changes are reviewed and reversible.

    Secrets

    Secrets (passwords, API keys, private keys, tokens) need stricter handling.

    • Never commit them, put them in images, or print them in logs.
    • Store them in a secrets manager (a cloud service, HashiCorp Vault, or an encrypted platform secret store) with access control, audit logs and encryption at rest.
    • Inject at runtime (environment, mounted file or an agent), and use short-lived credentials where possible (cloud roles, dynamic database credentials).
    • Rotate regularly and after any suspected leak; design services to reload secrets without downtime.
    • Least privilege: each service gets only its own secrets.

    Feature flags

    A feature flag is a runtime switch controlling whether code runs, separate from deployment.

    Figure SDA-MSV-05-1 · Deploy is not release · © forcsguy.com

    Uses: gradual rollout, kill switches for risky features, A/B tests, per-customer entitlements, and decoupling release from deploy (see the deployment strategies lesson). Cautions: flags multiply test combinations, can be left in place forever, and a flag service outage must fail to a safe default.

    Distributed tracing

    A request through a microservice system touches many services. A trace records the whole journey as a tree of spans (one per operation), joined by a trace id passed in request headers.

    Figure SDA-MSV-05-2 · One request traced across services · © forcsguy.com

    • OpenTelemetry is the vendor-neutral standard for instrumentation (traces, metrics, logs) and the W3C Trace Context header standardises propagation.
    • Propagate the id through every hop, including message queues (put it in message headers).
    • Add useful attributes (user type, order size) but never secrets or personal data.
    • Sampling: keep all errors and slow traces, a small share of the rest.

    Centralised logging

    Logs written on many short-lived instances are useless unless shipped to one searchable place.

    • Write structured logs (JSON with fields: time, level, service, trace id, message, key attributes) to standard output; let the platform collect them.
    • Ship to a central system (the ELK/OpenSearch stack, Loki, Splunk, cloud logging).
    • Always include the trace id so logs and traces connect.
    • Set levels sensibly; avoid logging personal data and secrets; set retention by value and legal need.
    • Alert on log-derived signals sparingly; prefer metrics for alerting.

    Health checks

    Expose liveness (the process is alive; restart if not), readiness (ready to take traffic; remove from rotation if not) and optionally startup endpoints. Readiness should check what the service truly needs without cascading (a failing optional dependency should degrade, not mark the service unready for everyone).

    A minimum for every service

    A health endpoint, structured logs with trace ids, the standard metrics (request rate, errors, latency, saturation), propagated trace headers, config and secrets from the environment, and a runbook. The next lesson turns these signals into targets and alerts.

    Real-world reading

    Open this lesson with its quiz and exercise

  • Software Design Essentials · 12 minDomain-driven design essentialsA shared language, bounded contexts, entities, value objects, aggregates and domain events: modelling complex business software.Read here

    What DDD is for

    Domain-driven design (DDD), introduced by Eric Evans, is an approach for software where the business domain is complex. Its core claim: the hardest part is not technology but understanding and modelling the business, so code should reflect the domain, in the domain's own language, developed with domain experts.

    DDD has a strategic side (how to divide a big system) and a tactical side (how to model inside a part).

    Strategic design

    Ubiquitous language

    Developers and domain experts agree on one shared vocabulary, and use it everywhere: conversations, documents and code. If the business says "policy lapse", the code has Policy.lapse(), not status = 3. Misunderstandings shrink because there is no translation layer in people's heads.

    Bounded contexts

    One model cannot serve a whole large organisation: words mean different things in different places. A bounded context is a boundary inside which a model and its language are consistent.

    Figure SDA-SDE-07-1 · Bounded contexts · © forcsguy.com

    Each context has its own model, and often its own team, code and database. Contexts relate through explicit patterns: shared kernel, customer-supplier, conformist, and the anti-corruption layer, a translator that protects your model from a messy external one. Contexts are natural candidates for microservices boundaries.

    Subdomains

    Break the business into subdomains and treat them differently:

    • Core: what makes the business different. Invest your best people and custom design.
    • Supporting: needed but not distinctive. Build simply.
    • Generic: solved problems (authentication, payments). Buy or reuse.

    Tactical design: building blocks

    Entities

    Objects defined by identity, which persists as attributes change: a Customer, an Order. Two customers with the same name are still different.

    Value objects

    Objects defined only by their values, immutable, and interchangeable: Money(10, "EUR"), Address, DateRange. They carry their own rules (money cannot add different currencies) and remove "primitive obsession".

    class Money {
      private constructor(readonly cents: number, readonly currency: string) {}
      static of(cents: number, currency: string) { if (cents < 0) throw new Error("negative"); return new Money(cents, currency); }
      add(o: Money) { if (o.currency !== this.currency) throw new Error("currency mismatch"); return new Money(this.cents + o.cents, this.currency); }
    }
    

    Aggregates

    A cluster of entities and value objects treated as one unit for consistency, with a single aggregate root through which everything is accessed. The root enforces invariants ("an order total equals the sum of its lines").

    class Order {                                     // aggregate root
      private lines: OrderLine[] = [];
      addLine(product: ProductId, qty: number, price: Money) {
        if (this.status !== "draft") throw new Error("Order is locked");   // invariant
        this.lines.push(new OrderLine(product, qty, price));
      }
    }
    

    Rules of thumb: keep aggregates small, change one aggregate per transaction, and refer to other aggregates by id, not by object reference.

    Domain events

    Facts that happened in the domain, named in the past tense: OrderPlaced, PaymentReceived. They let other parts react without tight coupling and carry changes between aggregates and contexts, usually with the outbox pattern for reliable delivery.

    Repositories and services

    • A repository loads and saves aggregates, hiding persistence (a port in hexagonal architecture).
    • A domain service holds business logic that does not belong to one entity (for example a pricing calculation across several aggregates).
    • An application service (use case) orchestrates: load, call domain methods, save, publish events.

    Factories

    Create complex aggregates in a valid state.

    How DDD fits with the rest

    • The domain model sits at the centre of clean or hexagonal architecture, free of framework code.
    • Event-driven designs and CQRS often pair with DDD.
    • Bounded contexts guide microservice boundaries.

    When to use it

    DDD pays off where the domain is complicated and changes: insurance, logistics, finance, healthcare. For simple CRUD applications it is overkill; a plain data model is fine.

    Starting small

    1. Talk to domain experts and write down their words as a glossary.
    2. Draw the contexts and how they exchange information (a context map).
    3. Model one core subdomain deeply, with aggregates and invariants as tests.
    4. Use event storming (a workshop mapping events on sticky notes) to discover the domain together.
    5. Keep refining the model as understanding improves.

    Real-world reading

    Open this lesson with its quiz and exercise

Go deeper on this

A path through videos, articles, other case studies and code on the same ideas as Tech Stack at Shopify.

  1. Warm upGet the vocabulary first.

  2. WatchHow others solve the same problem, on video.

    Videos belong to their creators and play from YouTube. More on YouTube (opens in a new tab)

  3. ReadEngineers explain it in their own words.

  4. See it in another companyThe same ideas, a different system.

  5. Read the codeSee how it looks when it is real.

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