Library / Case Studies
Distributed Rate Limiting at Allegro
In our services ecosystem it’s usually the case that services can handle a limited amount of requests per second. We show how we introduced a new algorithm for our publish-subscribe queue system. The road to production deployment highlights some key distributed systems’ takeaways we’d like to discuss.
By Allegro engineers · Allegro · Added 2026-10-12
All content belongs to Allegro engineers / Allegro. We only link to it and give credit. Report a problem
Learn this case study
About 37 min left. Your work is saved as you go.
What you are about to study
Allegro explains a real system. You should know the basics: caching, queues and replication.
Ideas you will meet
- Rate Limiting
- Token bucket, leaky bucket and sliding-window limiters.
- Distributed Systems
- Consensus, time, failure and the fundamentals of scale-out.
What we already know about this
Our own lessons on these ideas. Read them here before you start, so it makes sense.
System Design Foundations · 12 minDesigning for failure: reliabilityTimeouts, retries, circuit breakers, rate limiting and redundancy: how systems stay up when parts of them break.Read here
Failure is normal
At scale something is always broken: a disk, a network link, a deployment, a dependency having a bad day. Reliable systems do not avoid failure, they expect it and contain it.
Two words to keep apart:
- Availability: the fraction of time the system works (99.9% allows about 8.8 hours of downtime a year; 99.99% about 53 minutes).
- Durability: the chance stored data is not lost.
Remove single points of failure
A single point of failure (SPOF) is any component whose failure takes everything down. Hunt for them:
- Run several application servers behind a load balancer.
- Replicate databases and plan failover (lesson 5).
- Spread across availability zones, and for the most critical services, across regions.
- Do not forget the "invisible" ones: the load balancer, DNS, a certificate that expires, a single queue.
100%Figure SDA-FND-10-1 · Removing single points of failure tier by tier · © forcsguy.com
Protect calls between services
Most outages spread through calls between components. Four basic defences:
1. Timeouts
Every network call needs a timeout. Without it a slow dependency holds your threads hostage. Set timeouts based on what a healthy call looks like (for example a little above the 99th percentile), and make inner timeouts shorter than outer ones.
2. Retries, carefully
Transient errors often succeed on a second try. But retries multiply load on a struggling service, so:
- Retry only idempotent operations or those with an idempotency key (lesson 8).
- Use exponential backoff with jitter.
- Cap the number of attempts, and ideally cap the share of traffic that can be retries.
3. Circuit breakers
If a dependency keeps failing, stop calling it for a short time and fail fast.
Image: Alf van Beem · CC0 · Source · Wikimedia Commons: Circuit breaker, Single pole, Non-tripfree, 20Amp-30Volts, AN 3160 pic1100%Figure SDA-FND-10-2 · Circuit breaker states · © forcsguy.com
- Closed: normal operation, failures are counted.
- Open: calls fail immediately, saving resources.
- Half-open: a few trial calls check whether the dependency has recovered.
4. Bulkheads
Give each dependency its own pool of threads or connections, like watertight compartments in a ship, so one slow dependency cannot use up everything.
Before: a slow dependency drags everyone down
100%After: a breaker cuts the slow dependency off
100%What changed
- Callers stop waiting on a failing service
- Threads and connections are not used up
- A fallback answer is returned while the service recovers
Protect yourself from too much traffic
- Rate limiting caps how many requests a client may make (common algorithms: token bucket, sliding window). It protects against abuse and accidental floods.
- Load shedding: when overloaded, deliberately reject low-priority work early so important requests still succeed. It is better to serve 80% of requests well than 100% badly.
- Back pressure: tell producers to slow down instead of letting queues grow without bound.
Degrade gracefully
When a non-critical part fails, keep the rest working: show the page without recommendations, serve cached prices, queue the email. Decide in advance which features are essential.
Practise failure
- Health checks so traffic leaves broken instances.
- Chaos testing: deliberately kill instances in a controlled way to prove the system copes.
- Runbooks and game days so people have rehearsed the response.
A worked example: the arithmetic of availability
Downtime in a month. 99% allows about 7.3 hours; 99.9% about 43 minutes; 99.99% about 4.4 minutes; 99.999% about 26 seconds. Each extra nine is ten times harder and usually much more expensive, so choose the target your users need, not the biggest number.
Dependencies in series multiply. If a request needs three services, each 99.9% available, the request is available only 0.999 x 0.999 x 0.999 = 99.7%, about 2 hours 11 minutes of downtime a month. The more things in the critical path, the worse it gets, which is why teams shorten the critical path and make non-essential calls optional.
Redundancy in parallel helps. Two independent replicas, each 99% available, are both down only 1% x 1% = 0.01% of the time: 99.99% together. The word "independent" carries all the weight: replicas that share a rack, a deploy, a bug or a dependency fail together, and the formula no longer applies.
Retries multiply load. If every one of 1,000 requests per second fails and each caller retries 3 times, the failing service sees up to 4,000 requests per second, making recovery harder. And if three layers each retry 3 times, one user request can become 64 attempts at the bottom. Retries need limits, backoff with jitter, and a retry budget (for example, retries may be at most 10% of normal traffic).
100%Figure SDA-FND-10-3 · How availability combines · © forcsguy.com
Anatomy of a cascading failure
The classic outage is rarely one failure; it is one failure that spreads.
- A database gets slow (a bad query, a noisy neighbour). Responses that took 10 ms now take 5 seconds.
- App servers wait on it. Each request holds a thread for 5 seconds, so threads and connections fill up.
- The app can no longer accept new requests, even ones that do not need the database. The load balancer sees timeouts and marks servers unhealthy, so the same traffic lands on fewer servers.
- Callers time out and retry, which adds load to the already struggling system.
- Everything is down, and fixing the original slow query no longer brings it back, because the retry storm keeps it overloaded.
The defences are cheap compared with the outage:
- Timeouts on every call, shorter than the caller's own timeout.
- Circuit breakers that stop calling a failing dependency for a while and fail fast.
- Bulkheads: separate thread or connection pools per dependency, so one slow one cannot use all of them.
- Load shedding: when overloaded, reject some requests early to keep serving the rest.
- Backoff with jitter and retry budgets.
100%Figure SDA-FND-10-4 · A circuit breaker protects both sides · © forcsguy.com
Mistakes people make
- No timeouts, or timeouts longer than the caller's. The default in many libraries is "wait forever" or minutes.
- Retrying everything everywhere. Retry only safe, idempotent operations, at one layer, with backoff, jitter and a budget.
- Health checks that lie. A server that answers
/healthbut cannot reach its database should fail the check. - Untested failover. Failover that has never run is a guess. Practise it on purpose, in business hours.
- Shared fate. Two "redundant" systems in one zone, on one deploy pipeline, or on one dependency are one system.
- No graceful degradation. Decide in advance which features can be switched off (recommendations, images, analytics) to protect the critical path.
Try it yourself
In the System Builder, lose three servers at peak and find how much spare capacity you need. Read the resilience patterns lesson for circuit breakers and bulkheads in more depth, and build the lease leader election lab to see failover without split brain.
More on this site
Related reading
- Timeouts, retries, and backoff with jitterAmazon Builders' Library · Amazon Web ServicesBlogs
- Using load shedding to avoid overloadAmazon Builders' Library · Amazon Web ServicesBlogs
- Maglev: A Fast and Reliable Software Network Load Balancer (paper)Eisenbud et al. · GooglePapers
- Designing robust and predictable APIs with idempotencyBrandur Leach · StripeBlogs
Show 6 moreShow fewer
- Circuit BreakerMartin FowlerBlogs
- Circuit Breaker patternMicrosoft · Microsoft AzureDocumentation
- Google SRE Book: Addressing Cascading FailuresGoogle SRE team · GoogleBlogs
- Google SRE Book: Handling OverloadGoogle SRE team · GoogleBlogs
- Testing for Disaster Recovery Failover TestingUSENIX engineers · USENIXCase Studies
- Improved Production Stability with Circuit Breakers at HerokuHeroku engineers · HerokuCase Studies
Low-Level Design Practice · 11 minHotel managementRooms, bookings and availability: modelling date ranges, preventing double booking and pricing by room type and season.Read here
The problem
Guests search for a room type and dates, book, check in, check out and pay. Staff manage rooms. The system must never double-book a room for overlapping dates.
Entities
100%Figure SDA-LLD-04-1 · Hotel classes · © forcsguy.com
Booking.statusmoves through reserved, checked in, checked out, cancelled.Availability is a range problem
A room is free for
[in, out)if no active booking overlaps it. Two ranges overlap whenstartA < endB && startB < endA.const overlaps = (a: Range, b: Range) => a.start < b.end && b.start < a.end; function freeRooms(rooms: Room[], bookings: Booking[], want: Range, type: string) { return rooms.filter((r) => r.type === type && !bookings.some((b) => b.room === r && b.status !== "CANCELLED" && overlaps(b, want))); }Booking safely
100%Figure SDA-LLD-04-2 · Booking flow · © forcsguy.com
The check and the insert must be one atomic step. In a database that means a transaction with a lock on the room row (or an exclusion constraint on the date range). In memory it means a lock per room.
Pricing
Keep price calculation behind
RatePlan: base price per room type, multiplied by season, weekday and demand, with member discounts. ABookingstores the price it was sold at, so later rate changes do not alter old bookings.Cancellation, check-in and check-out
- Cancel: apply a cancellation policy (strategy) to compute the refund from how close the stay is.
- Check-in: assign a specific room if the booking was for a type, mark checked in, create a folio for extra charges.
- Check-out: add extras, settle the payment, mark the room "needs cleaning" and release it for new bookings after housekeeping.
Extensions
Group bookings, room upgrades, overbooking with a controlled allowance, and housekeeping as a small state machine (dirty, cleaning, ready).
Real-world reading
Related reading
- Scaling Gradient Boosted Trees for Click-Through-Rate Prediction at YelpYelp engineers · YelpCase Studies
- Improving Search Engine Efficiency by over 25% at eBayeBay engineers · eBayCase Studies
- Docker Containers that Power Over 100.000 Online Shops at ShopifyShopify engineers · ShopifyCase Studies
- Ratequeue: Core Queueing-And-Rate-Limiting System at TwilioTwilio engineers · TwilioCase Studies
Show 6 moreShow fewer
- Cloud Bouncer: Distributed Rate Limiting at YahooYahoo engineers · YahooCase Studies
- Reasons for Choosing S3 over HDFS at DatabricksDatabricks engineers · DatabricksCase Studies
- Improving Web Vulnerability Management through Automation at LyftLyft engineers · LyftCase Studies
- Distributed Rate Limiting at AllegroAllegro engineers · AllegroCase Studies
- Galois Engineering BlogGalois engineers · GaloisBlogs
- Hashrocket Engineering BlogHashrocket engineers · HashrocketBlogs
Go deeper on this
A path through videos, articles, other case studies and code on the same ideas as Distributed Rate Limiting at Allegro.
Warm upGet the vocabulary first.
Courses
Google SRE Book
Free online book on running reliable production systems at Google scale.
GoogleAdvanced
Books · Free from the author
Concurrent and Distributed Systems (Cambridge lecture notes)
Eight lectures on time, broadcast, replication, consensus and transactions, with notes, slides and video. Free from the author under CC BY-SA.
University of CambridgeIntermediate
WatchHow others solve the same problem, on video.
Videos belong to their creators and play from YouTube. More on YouTube (opens in a new tab)
ReadEngineers explain it in their own words.
Blogs
Amazon Builders' Library
How Amazon builds reliable systems: timeouts, retries, backoff, load shedding.
Amazon Web ServicesAdvanced
Blogs · Free from the author · Read here
Scalable Web Architecture and Distributed Systems
A full chapter on the building blocks of large websites: availability, performance, reliability, scalability, caches, proxies, indexes, load balancers and queues. Free to read here under CC BY 3.0.
The Architecture of Open Source ApplicationsBeginner40 min
See it in another companyThe same ideas, a different system.
Case Studies
Cloud Bouncer: Distributed Rate Limiting at Yahoo
Most platforms at Yahoo serve dozens of Yahoo Properties and Apps at any given time (think Mail, Finance, Flickr etc.) and are operated as multi-tenant services on shared infrastructure for cost efficiency and on dema...
YahooIntermediate
Case Studies · Read here
How we built rate limiting capable of scaling to millions of domains
A sliding-window counter running at the edge, with measurements of how accurate the approximation is.
CloudflareAdvanced
Read the codeSee how it looks when it is real.
GitHub
Engineering Blogs
A huge directory of company engineering blogs to learn from real production systems.
kilimchoiIntermediate
GitHub
Awesome Scalability
Curated reading list of articles on the architecture of scalable, reliable systems.
binhnguyennusIntermediate
Keep learning
Loading community…